Customer experience is at the core of recovery and rebound for travel, hospitality, and real-estate industries. Customer acquisition, retention, and loyalty are defined by the experiences you offer. Crafting seamless customer experience in the high safety, low contact, increasingly regulated, and completely digital world requires more than a patchwork of technology solutions. One of the biggest lessons learned during a pandemic is that technology investments must drive business transformation, equipping you to do more with less. Shoots of recovery are already seen. WTTC report suggests recovery of over 100 million jobs in 2021 in...
Customer experience is at the core of recovery and rebound for travel, hospitality, and real-estate industries. Customer acquisition, retention, and loyalty are defined by the experiences you offer. Crafting seamless customer experience in the high safety, low contact, increasingly regulated, and completely digital world requires more than a patchwork of technology solutions. One of the biggest lessons learned during a pandemic is that technology investments must drive business transformation, equipping you to do more with less. Shoots of recovery are already seen. WTTC report suggests recovery of over 100 million jobs in 2021 in the travel industry alone. Hotels and restaurants are adapting to new normal and welcoming back their guests. The real-estate market is looking up, and businesses are focusing on maintaining cash flow to complete ongoing projects. As the sector moves ahead, economic discipline, lean operations, and digitization hold the key.
Mindtree delivers seamless customer experience for multiple airlines, hotels and restaurant chains, cruise lines, F&B, and real estate companies across the globe. Our advanced technology solutions across data analytics and intelligence, IT modernization, cloud, and automation build the digital ecosystem, cutting through the clutter of disjointed systems and applications. With core specialization in multi-disciplinary IT skills, our teams go beyond digital transformation to deliver measurable business outcomes.