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Mindtree invests in COPE Health Solutions

to accelerate its Healthcare business

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Spotlight

Driving growth and elevating experience via hyper-personalization and next-best engine

The healthcare industry faces myriad challenges. A few key ones include growing the consumer base, increasing access to care, elevating consumer experience, managing growth in data along with sharing and appropriate usage and reducing overall cost of care. Consumers today demand simplicity, convenience, choice, affordability, and transparency that meets their personal requirements, like their experiences in other industries. Thus, personalized experience is the need of the hour.

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Data Driven Hyper-Personalization

Digital capabilities for the healthcare sector

The healthcare industry faces several disruptive trends, including rapid population growth, longer lifespan, and increasing chronic conditions contributing to an overall increase in healthcare costs. Rising consumerism fueled by consumer-centric companies is driving increasing demand for quality, transparency, and access. The increasing regulatory burden and documentation needs coupled with lower reimbursements are leading to higher levels of frustration and burnout among healthcare professionals. Mindtree helps overcome these challenges with its robust healthcare consulting services and healthcare technology solutions. Our vision...

The healthcare industry faces several disruptive trends, including rapid population growth, longer lifespan, and increasing chronic conditions contributing to an overall increase in healthcare costs. Rising consumerism fueled by consumer-centric companies is driving increasing demand for quality, transparency, and access. The increasing regulatory burden and documentation needs coupled with lower reimbursements are leading to higher levels of frustration and burnout among healthcare professionals. Mindtree helps overcome these challenges with its robust healthcare consulting services and healthcare technology solutions. Our vision is to be an innovative and disruptive technology partner by working with our customers, Mindtree minds, and extended ecosystem partners to transform the health of members wherever they are in their health journey by using digital, cloud, data & insights, and enterprise technology. Our clients include payers, providers, products (which cover healthcare technology and services), retail pharmacies, and pharmacy benefit managers.

We touch every aspect of the healthcare value-chain by delivering high value healthcare technology consulting to our clients through deep domain expertise and technical capabilities in:

  • Customer management – Acquisition, retention, engagement, and communication
  • Security and interoperability – Payers and providers
  • Digital health – Digital front-door, mobility, telehealth, wearables, and IoHT
  • Value-based care – Population health and care management
  • Revenue-cycle management – Automation-driven approaches and predictive analytics
  • Administrative platforms – Payers and providers

To unleash revenue growth, improve margins, and generate higher profits in an increasingly competitive, regulated, and digital world, healthcare companies need to make bolder and more strategic choices than ever before.

Mindtree is helping our clients in this transformation by identifying opportunities across the value chain to:

  • Reduce the cost of care: Through process-automation and cost take-out initiatives
  • Improve health outcomes: By leveraging telehealth, population health and care management
  • Enhance consumer experience: Adopt experience-led design, digital front-door, omnichannel experience, and self-service
  • Better work-life balance: Aid clinical decision making with AI/ML, collaboration, documentation tools, and streamlined contact centers

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Payer

Increase member growth and retention, deliver better care, and reduce cost of care

Provider

Acquire and retain patients, improve outcomes, reduce cost or care, and enhance the patient experience

Medical Device

Accelerate product development, modernize manufacturing processes for increased customer loyalty

Capabilities
  • Solutions

Digitally optimize operations enabled via cloud-powered, modern platform-led, experience-focused, product-centric, data-driven, & consumer-first approach. Improve health outcomes and patient experiences while accelerating growth through digital first initiatives.

Cloudification of Health enterprise

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Connected Health

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Interoperability and API-enablement

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Omnichannel customer engagement

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Next Gen Payer: A Salesforce and COPE Health solution

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Value-based care and population health

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Payer-provider engagement

Experience Enhancement

Claims optimization

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Our Services
Customer Success

Transform digital experiences across knowledge and education industries

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Data and Intelligence

Unlock new possibilities with an optimal mix of human intelligence and AI

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Cloud Services

Unleash limitless possibilities by leveraging cloud

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Enterprise IT Transformation & Automation

Transform organizations with hyper-automation and a platform-driven approach

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Consulting Services

Accelerate transformation at the intersection of biz, tech, and experience

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Internet of Things

Extend digital transformation possibilities in a 5G-led connected era

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Case Studies
How-Healthcare-Inclusivity-Can-Cultivate-a-Better-Patient-Experience

Digital transformation

Mindtree helps a medical benefits company transform its patient engagement with Salesforce Health Cloud

Our platform increased repeat customers, long-term relationships, helped participants to view doctors and nurses as advocates of their health.

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optum-decrease-administrative-tasks-with-automation-case-study

Salesforce

Mindtree helps Optum decrease administrative tasks by 72% with automation

Delivered a digital coaching experience that increased member engagement at scale for less cost, and equipped coaches with best in class technology.

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data-driven-experience-cloud-based-content-management-solution-case-study

Cloud services

Delivered content creation and distribution channels for an academic medicine leader

Delivered data-driven experience excellence through a cloud-based content management solution.

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assortment-analytics-life-science-consumer-health-company-case-study

Analytics

Enhanced enhance market penetration for a life science and consumer health company 

Delivered assortment analytics and recommendations for the client, owning an estimated 7% of the world's pharmaceutical market.

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patient-engagement-solution-not-for-profit-health-consortium-case-study

Digital transformation

Enabled digital technologies integration for a US-based health consortium

Developed a robust patient engagement solution for the largest not-for-profit health consortium, managing over 1 Million video consultations.

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advanced-technology-solution-for-supplemental-insurance-company-case-study

Application development

Modernized policyholder mobility solutions for a US-based supplemental insurance provider

Developed a hybrid solution using advanced tech frameworks that helped reduce maintenance and support costs by 70% per year.

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gladius-enables-pharma-manufacturing-firm-achieve-compliance-through-cost-effective-case-study

Compliance

Gladius video surveillance solution enables pharmaceutical firm achieve compliance

Mindtree’s Gladius video surveillance and management solution helped a global pharma giant achieve 100% compliance

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Assortment analytics and recommendations for a life science and consumer health organization

Case study

Assortment analytics and recommendations for a life science and consumer health organization

Applied analytics on rich data sets to identify business patterns and trends and further strengthened forecasting and planning processes

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Alliances
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Amazon Web Services (AWS)
Adobe Partner

Healthcare Leadership

leader

Ganesh Nathella

Business Unit Head - Health Business

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Insights
Point of view

Resilient and agile digital transformation in the healthcare industry

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Point of view

Role of population health management in value-based care framework

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Webinar

Sustainable, scalable, and successful healthcare through digital

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Whitepaper

4-step holistic manufacturing strategy for the 4th industrial revolution

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Blog

Can inclusivity help deliver better healthcare experiences and outcomes?

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Whitepaper

Interoperability and Enterprise APIs Solution for Healthcare

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Whitepaper

Enabling Healthcare's digital transformation through Mindtree Cloud Services

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Whitepaper

Digital Front Door: A Scalable and Omnichannel Approach to Care Delivery and Consumer Engagement

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Videos

Mindtree's Possibilities Forum: Data-driven approach to fuel growth and elevate experience in healthcare

Mindtree’s Possibilities Forum: Sustainable, Scalable and Successful Healthcare through Digital

Matt Nyquist, CIO Optum, shares how Mindtree delivered their products more efficiently

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