Customer Success in Technology Service

What We Do

Transform Digital Experience through persuasive content, and frictionless transactions for consumers, customers, partners, and employees.

We deliver experience excellence by leveraging our global network of innovation labs and delivery centers. Our deep digital engineering expertise and AI-based tools enable us to scale at non-linear costs.

Capabilities

Experience Design and Innovation

We craft delightful, outcome-driven experiences for consumers, partners and employees.

Digital Marketing and E-commerce

Driving omni-channel customer experience journeys to increase reach, engagement and sales and creating brand enthusiasts.

Salesforce

Delivering innovation and value on the Salesforce platform as a strategic Salesforce Platinum Partner.

Experience Channels

Build cutting edge digital experiences for web, mobile and other devices.

Immersive and Cognitive Experiences

Our augmented reality, virtual reality and mixed reality services enable businesses with immersive experiences.

Digital Integration and Process Automation

Aligning IT to business via APIs, microservices, digital integration and process automation.

Product Engineering

Integrating IP-driven core product engineering services differentiation with service components has led to newer and longer-term revenue streams for product vendors.

Case studies

Case Study

Middleware modernization accelerates time to market for Lufthansa Cargo

Middleware modernization accelerates time to market for Lufthansa Cargo.

Mindtree’s Digital Ecosystem Enabled An Audio Company To Deliver Enhanced Customer Experience & Expand Its Annual User Base By 50%

Case study

Mindtree helps an audio company deliver enhanced customer experiences

Our digital ecosystem enabled an audio company expand its annual user base by 50%. Furthermore, enhanced customer experiences by providing better asset management and boosting productivity.

Case Study

Reduced contact center interactions while improving intermediary productivity

Built a collaboration portal with rich user experience and personalization for insurance agents and brokers.

Insights

White Paper

The Journey of API Maturity

API strategies have to be assessed for maturity of the API platform and the API implementation.

White paper

Mindtree Personalization Effectiveness Model

A framework for IT organizations to enhance customer experience with more effective personalization strategies.

Blog

UX Design: A linchpin for the Metaverse

Given the experiences people have had on metaverse, it's not surprising as to why many others are trying it out. There is one primary reason, though: Its novelty that delivers a real-life experience, albeit digitally.

Alliances