Digital Process Automation with Pega

Adapting to change in a fast moving world is always a challenging task across all businesses. Our strategic partnership with Pega enables us to build platforms for our customers which improve customer experience and customer success. With Pega, we enable business agility, create operational efficiency, define processes, and make an architecture that will help businesses scale. At Mindtree, with Pega low code platform, we are helping our clients to build, enhance, optimize and measure the processes for increased business outcomes.

Mindtree's Pega offerings:

• Customer Engagement Processes Automation: We help implement Pega CRM and automate Sales, service and customer centric business processes to offer a faster, transparent customer engagement to build deeper relationships. We bring our differentiated expertise in customer engagement to provide seamless integration across sales, marketing, and eCommerce to win in a phygital world.
• Intelligent Digital Process Automation: We help optimize and streamline processes for cost takeout and create a sustained business advantage. Process consulting coupled with workplace insights helps understand, model, and streamline processes. We implement RPA and couple that with AI and NLP based decisioning to realize optimization benefits.
• Low Code Application Development: Our low code application development services help the customer use the Pega platform for rapid application development and reduce CAPEX.
• Run services: Measurement is key to managing and improving processes, and hence our run services provide measurement-driven support and optimization
• Customer Insights: Data is the new oil for many organizations. At Mindtree, we closely work with our clients, Understand customer behaviors, preferences and intents and recommend solutions to clients, design value based propositions, offers and maximize returns.