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Digital Customer Experience

Create delectable digital experiences for

consumers, employees and partners

Featured Case Study

Improved time to market of customer-facing applications for fleet services and CRM

Effective maintenance of CRM systems, web and mobile applications for an integrated application lifecycle led to faster time to market for an automobile parts manufacturer.

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Delivering delightful multi-experience digital solutions for customer success

Technology users of today have exposure to the very best in their daily routine; these experiences become the baseline for their expectations. Providing frictionless and contextual experiences to these impatient users, therefore is the necessity of modern business. 

The profiles of these technology users are broad; they are consumers, partners and employees. These users have different technology agility and in some instances, limited technology access. Progressive businesses across the world understand this and are continually innovating to keep up. 

Mindtree's Digital Experience Channels offer services and solutions to...

Technology users of today have exposure to the very best in their daily routine; these experiences become the baseline for their expectations. Providing frictionless and contextual experiences to these impatient users, therefore is the necessity of modern business. 

The profiles of these technology users are broad; they are consumers, partners and employees. These users have different technology agility and in some instances, limited technology access. Progressive businesses across the world understand this and are continually innovating to keep up. 

Mindtree's Digital Experience Channels offer services and solutions to address customer success needs. Our services are end-to-end, starting from conceptualization, design, development and finally continuous support. We deliver technology solutions across various experience channels including web, mobile, conversational, immersive and zero UI formats. Our experience working in a broad range of platforms - from legacy mainframes to the cloud enables us to make the channel experience realizable.

Experience technologies that we have expertise in include:  

  • Modern web development, responsive web and progressive app development
  • Mobile app development - Native, hybrid, and cross-platform tools and  frameworks/SDK development
  • Portals and collaboration through SharePoint, O365, Power platforms
  • Search 
  • Design realization and pixel-perfect UI development
     
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Our Service Offerings

Web Technologies

We understand web channels intimately. Our expertise in JavaScript frameworks like Angular, React, Node JS among others are essential to create highly engaging solutions.

Mobile App Development Services

We provide device-optmized digital experience to consumers, partners and employees across industry domains.

Workplace Solutions

We empower employees and partners to succeed with business solutions built on digital collaboration tools like Microsoft Teams, Sharepoint/O365 and horizontal portals.

Information Management and Discovery

We engineer next generation information management solutions. Our search solutions provide immersive user experience.

Design Realization and Pixel-perfect UI Development

We transform UX concepts and user journeys to web applications with due diligence paid to accessibility standards and browser compatibility.

Alliances
Microsoft
Expert Thinking in Action
color-home-using-ar-ml-for-next-diy-home-project-case-study Case Study
Color with confidence using AR and ML for the next DIY home project

An app virtually paints your house, smartly detect paintable surfaces and recommend colors based on the room type.

procter-gamble-cpg-major-transforms-consumer-engagement-multi-channel-digital-marketing-case-study Case study
P&G transforms consumer engagement with a multi-channel platform

Built multi-channel digital marketing platform on Sitecore, and defined processes through digital factory

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omni-channel-platform-with-offline-capabilities-catering-brokers-agents-case-study Case study
Modernizing legacy platform with omni-channel capabilities

Omni-channel platform with offline capabilities catering to 250000 brokers and agents.

Insights
how-omnichannel-changing-game-retail-and-cpg-blog Blog
How omnichannel is changing the game for retail and CPG

With increased online visibility, CPG and retail firms are using direct customer intimacy to increase brand loyalty.

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understanding-alexas-it-structure-and-its-impact-business-world-blog Blog
Alexa's IT structure and its impact on the business world

Businesses need digital smart assistant for 2 reasons; to know the business focus areas and for daily official needs.

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workplace-impact-enterprise-mobility-blog Blog
The workplace impact of enterprise mobility

Agile development can help reduce time to market, support continuous delivery and stay ahead of the competition.

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