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Digital Process Automation

Digitize and optimize enterprise process to power customer engagement

Delivering process optimization powered by low code development

Our digital process automation services include:

1. Customer engagement processes automation: Better customer engagement is the backbone of digital transformation. Our customer engagement process automation services help drive one-on-one customer engagement, automating customer relationship management processes, and help sales and support engage customers across multiple channels.

2. Intelligent digital process automation: Optimizing and streamlining processes is essential for cost take out and creating sustained business advantage. Process consulting services help understand, model, and streamline processes, understand...

Our digital process automation services include:

1. Customer engagement processes automation: Better customer engagement is the backbone of digital transformation. Our customer engagement process automation services help drive one-on-one customer engagement, automating customer relationship management processes, and help sales and support engage customers across multiple channels.

2. Intelligent digital process automation: Optimizing and streamlining processes is essential for cost take out and creating sustained business advantage. Process consulting services help understand, model, and streamline processes, understand optimization opportunities and select the right products to digitize the process, automate and enable AI-based decisions. Business process automation services help implement the organization workflows, automate them using robotic automation, natural language processing, and AI. We help implement process automation platform, migrate traditional BPM to modern platforms and integrate and expose processes via APIs.

3. Low code application development: Rapid application development is being used to automate and digitize processes at scale at a low cost. Low code application development helps lower implementation costs and rapidly reduce OPEX. Our low code application development services help customers choose and implement the right low code platform and drive rapid application development.

4. Measurement and Optimization: Measurement is key to managing, and hence organizations are looking for insights into the processes in real-time. We help our customers with process mining, creating dashboards, and optimizing the processes using AI/ML-powered decisions.

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Expert Thinking in Action
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Property risk assessment and pricing for catastrophe insurance

Mindtree partnered with a large insurance provider for centralizing and organizing the processes for gathering exposure information of properties.

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Modernizing claims administration system into Pega cloud

A comprehensive solution to roll modern workflow management system and achieve operational efficiency by enhancing systems and processes.

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Reimagining digital insurance for a Middle East based Insurance firm

A comprehensive solution to become digital first insurer with streamlined and transparent processes enabling better customer engagement.

Insights
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Collaborative Process Platform (CPP) for CPG-Retail enterprises using Pega

Mindtree’s CPP for CPG and Retail is a solution platform developed by leveraging Pega to automate business processes between CPG and Retail.

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ERP+BPM = Process efficiency and agility

ERP-driven standardization with BPM-driven process automation can help businesses innovate and achieve efficiency and agility at the same time.

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Multi-channel enablement BPM way - beyond enterprise boundaries

Enterprise architects and technology practitioners need to develop solutions that improve customer experience and manage business complexities.

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