Reimagining data & insights for one of the world’s leading non-profits

The client is one of the largest non-profit humanitarian services organizations. It provides blood products and services, disaster relief and does fundraising to support humanitarian causes.

Challenges:

1. Huge manual effort for enterprise reporting that was error prone
2. Lack of a consolidated blood product inventory at an enterprise level.
3. Lack of near real-time inventory of blood products manufactured across various units.
4. Lack of 360-degree “constituent reporting”.

There was an imminent need for data transformation and modernization. This required redefining and improving their digital data insights platform, master data management, business intelligence, and digital experience. The client needed a strategic partner who could provide requirement assessment, technology consulting, strategy execution, and operating model design and implementation.

The key objectives for the client were:

• Cost optimization, operational efficiency, maximized profit, reduced risks, improved security, faster decisions using real-time data, and a 360-degree view of all business units at the enterprise level.
• Increase customer/user satisfaction, leverage emerging technologies to gain sales insights, and identify cross-selling opportunities.
• To develop a reporting strategy that served both enterprise BI and self-serve BI needs.
• Enable convergence of transactional and analytical reporting using the same platform.
• Reduce footprint on the data center and move towards a cloud-enabled solution.
• Enable unified and end-to-end reporting by re-designing the underlying data platforms.

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