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Challenges
- Create single identity for customers within a brand
- Ensure customer data consistency between telematics systems and enterprise systems
- Seamless end-user experience across telematics portals and customer applications
- Design high availability and scale requirements to meet multiple needs
Solution
- AWS-based solution designed for high availability
- Microservices-based architecture
- Solution designed for high availability, to scale requirements and to meet various needs
- Secured through API gateway with JWT tokens from a single identity provider
Benefits
- Created single identity for customers within a brand
- Created single digital consumer service platform which enables registration, profile management, and web login capabilities to telematics systems (SXM portal and UIE)
- Customer rollout in short time frame
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