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A revolution is expected in the customer engagement layer for businesses. This is driven by the Omni presence of mobile devices in daily lives of people. Conversational BOTs change the game by not only providing humanized interactions but also provide alternatives of using messengers for delivering functionality. Mindtree has created conversational solutions for key processes like Quote, Bind, Policy Servicing and Claims. This video shows a simple and convenient way of generating a premium estimate for a life insurance product through skype messenger.
