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The business school could also increase the frequency of releases for its increasingly complex online learning platform, at lower costs, and without compromising on its quality
Client Overview
The client is a leading US-based Ivy League business school. It has consistently ranked among the top business schools in the world and offers full-time MBA, doctoral, and many other executive education programs. The school also has a publishing arm that publishes business books, leadership articles and case studies.
Client Business Challenges
The business school wanted to capture the fast growing online education market and improve student experience by adding new features and enhancements to its online learning platform more frequently and at low costs. Particularly, the business school’s online learning platform had to deal with:
- High complexity: The online learning platform comprised of relatively complex architecture with different technologies and services that needed to be integrated
- High frequency of releases: The platform needed to launch new features and enhancements every month without compromising on quality
- Distributed delivery teams: The delivery teams were distributed and spread across three geographies (USA, Europe, India) which required close coordination between multiple stakeholders
Solution Highlights
Mindtree provided end-to-end quality engineering for the online learning platform by providing the following solution:
- Mindtree’s QE team seamlessly coordinated with multiple stakeholders who were spread across globally
- Mindtree ensured delivering the highest quality for the platform by performing functional testing (on the web elements used in teaching the concepts), system, integration, performance, security, and accessibility testing while adhering to strict release timelines and complying to student security and privacy standards
- Mindtree supported an agile delivery methodology with a specialized QE team
Technology Landscape
- JIRA for tracking enhancements and defects
- Selenium framework for test automation
- Confluence for requirements management
- Zephyr for test management
- JMeter for functional and performance testing
- BlazeMeter for continuous testing
- JAWS for accessibility testing
Client Benefits
- Faster time to market and timely planned releases due to a robust quality engineering process
- Consistently achieved >95% score on Defect Removal Efficiency (DRE)
- Increased component automation from 19% to 54%
- Increased regression automation from 18% to 75%
- High customer satisfaction with perfect feedback scores
