Savvy business leaders know that their real differentiators aren’t what they do — it’s what they know. This institutional knowledge is the real secret sauce behind performance, efficiency, quality, etc. And it’s not only incredibly valuable; it’s highly precarious. The vast majority comprises tacit or tribal knowledge — not documented, not codified and certainly not patented.
Organizations across every sector need to find smart solutions to capture and operationalize the tacit knowledge held by their best and most experienced people. This is not only a powerful operational management strategy, but also increasingly critical to future-proofing businesses in the face of the looming wave of baby boomer retirements and the wake of the Great Resignation.
New Industry 4.0 technologies and intelligent workforce solutions like the Mindtree NxT platform are turning what was traditionally a slow, difficult and inexact process into an intelligently automated science.
Connected technologies convert the shortcuts and skills honed through experience into hard data. Analytics and machine learning bring that data to life, and identify the patterns that define high performance. Tech-enabled training effectively activates that shared knowledge to drive upskilling and onboarding.
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