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Our customers are aspiring to meet the benchmarks1 set by high performing IT organizations. Benchmarks include on demand deployments, less than 1 hr. lead-time for changes and less than 1 hr. mean time to repair (MTTR).
While our customers are considering these North Star goals, high downtime costs are a challenge. Cost of yearly downtime2 is estimated to be in the range of $1.25 billion to $2.5 billion for Fortune 1000 companies, with an average hourly cost of infrastructure failure at $100k and an average hourly cost of critical application failure at $500,000 to $1 million.