Retail Consulting & Technology Solutions

Rewire retail to grow in the post-pandemic era

Accelerated by the pandemic, today's new age consumers more than ever use various channels to compare and buy products and services. They expect retailers to provide fast, consistent, and seamless interactions in stores, online, at curbside, local shops, and via mobile devices.

Welcome to the omnichannel era that covers physical and digital: Online, mobile, in-store, curbside, marketplace, kiosk, the employee, and social commerce. The challenge before retailers is to stitch disparate and complex omnichannel investments into a seamless and sophisticated consumer experience. However, retailers achieving success with omnichannel...

Accelerated by the pandemic, today's new age consumers more than ever use various channels to compare and buy products and services. They expect retailers to provide fast, consistent, and seamless interactions in stores, online, at curbside, local shops, and via mobile devices.

Welcome to the omnichannel era that covers physical and digital: Online, mobile, in-store, curbside, marketplace, kiosk, the employee, and social commerce. The challenge before retailers is to stitch disparate and complex omnichannel investments into a seamless and sophisticated consumer experience. However, retailers achieving success with omnichannel excellence are, if anything, few and far between.

As a business transformation partner, Mindtree is helping retailers transform their technology and operations across their value chains to gain a 360-degree view of their consumers and serve them across the entire purchase process using retail supply management and retail consulting. With greater visibility into the customer experience, they are improving operational efficiencies, increasing order fulfillment, and encouraging collaboration between stores and supply chain partners.

Mindtree works with retailers across the spectrum - convenience stores, supermarkets, specialty retail, distributors, online retailers - to transform them into omnichannel retailers leveraging the four key strategic pillars of transformation below:

Drive Consumer Intimacy

Digital programs with a 360 degree consumer view, new direct-to-consumer models and insight-driven hyper personalization.

Reimagine the Core

Transform the core retail systems and adopt cloud to drive enterprise agility and deliver on growth promises.

Drive Data Monetization

Driving seamless data driven collaboration models with distributors and retailers with market specific strategies.

Lean and Nimble

Helping retailers run efficiently, deliver flexibility, availability, and cost savings

Capabilities

Change is upon us. We are in the midst of enormous reinvention at the hands of digital. At Mindtree, business and technology experts, based on collective experience and expertise, have developed solutions and products that maximize growth and deliver value for the retail industry.

Our mission is to provide cutting-edge personalized experiences to customers across the lifecycle through innovative platforms that offer data driven analytics and integrated operations with a product driven approach.

Our Services

Customer Success

Transform digital experiences for retail industry consumers and partners

Data and Intelligence

Unlock new possibilities with an optimal mix of human intelligence and AI

Cloud Services

Unleash limitless possibilities by leveraging cloud

Enterprise IT Transformation & Automation

Transform organizations with hyper-automation and a platform-driven approach

Consulting Services

Accelerate transformation at the intersection of biz, tech, and experience

Digital Marketing & E-commerce

Design and realize converged CX across customer journey in retail

Case Studies

IT strategy

IT strategy for a sports goods retailer

Mindtree helped the client enhance visibility into IT projects, capture metrics, improve planning and resource management, and automate processes.

Security

Making a global cosmetics brand's e-commerce website more secure

Mindtree provided hacking-as-a-service, managed security services, DevSecOps and governance to ensure future threat mitigation for the ecommerce site.